Visa VIP Complete

💼 What Visa VIP Complete Includes:

Complete Hands-Off Service - We Handle EVERYTHING:

- Complete document preparation and professional writing

- Embassy appointment booking and scheduling management

- Interview preparation with intensive coaching during a mock session

- Application form completion, review, and submission coordination

- Process monitoring with regular status updates

- Dedicated personal support throughout entire process

- You just attend the interview - we handle everything else!

Timeline: 3-6 weeks from document submission to embassy appointment (plus embassy processing time)

📅 How VIP Complete Works:

Your Simple Process:

1. Complete payment

2. Submit your official documents via form (link sent after payment) - preferably 2 weeks before desired embassy appointment date

3. We prepare ALL documents professionally

4. We book your embassy appointment at your preferred time

5. We conduct one interview preparation session with you

6. You attend embassy appointment (the ONLY thing you do!)

7. We monitor the application and keep you updated

8. Receive your visa!

What "Complete Service" Means:

- We write all required documents

- We complete all application forms

- We book your embassy appointment

- We prepare you for the interview

- We handle all coordination

- You literally just show up to the embassy appointment

🛂 Visa VIP Complete - Refund Guarantee:

Our Commitment:

If your visa application is rejected for reasons beyond your control and not related to information you withheld or misrepresented to us, we will provide a 100% refund of the service fee.

Guarantee Covers Rejections Due To:

- Embassy processing errors

- Changed embassy policies or requirements during your application

- Documentation issues that arose despite following our guidance

- Other circumstances demonstrably outside your control

Guarantee Does NOT Cover Rejections Due To:

- Information you failed to disclose to us during consultation

- False or misleading information you provided

- Documents you failed to provide when we requested them

- Circumstances you were aware of but didn't share with us

- Failure to follow our guidance or instructions

- Missing your scheduled embassy appointment

- Information you provided to embassy that differed from what you told us

Documentation Required for Refund:

- Official rejection letter from embassy

- Complete documentation of all information you provided to us

- Confirmation that all requested documents were submitted

- Any other documentation we reasonably request to verify the rejection reason

Important: This guarantee reflects our confidence in our service. We stand behind our work when you provide complete, honest information and follow our guidance.

💰 Payment Policy:

Payment Requirements:

- Full payment required in advance before service begins

- Payment in your currency available (we accept multiple currencies)

- Installment options may be available through our payment providers

- If you choose installments, payment provider pays us full amount upfront while you pay them in installments

What's NOT Included in Service Price:

The following are YOUR responsibility and NOT included:

- Visa application fees (paid directly to embassy)

- Document translation services (if required by embassy)

- Courier/postal costs for sending documents

Your Payment Responsibility:

- All payment processing fees

- All currency conversion fees

- All bank transfer fees

- Mo-Way receives displayed amount in Euro after all fees

🔄 Refund Policy:

24-Hour Money-Back Guarantee:

- Full refund available if requested within 24 hours of payment

- Applies BEFORE document collection/work begins

- Contact info@mo-way.com immediately

Urgent Service Exception:

- If you select "Urgent" service (delivery within 3-5 days), refund window is 60 minutes instead of 24 hours

- Urgent processing begins within 1 hour of payment

- By selecting "Urgent," you acknowledge the 60-minute window

After Service Begins:

- No refunds once we've begun active work on your documents

- Exception: Refund available under our guarantee if visa rejected unfairly (see above)

📋 Service Terms:

What's Included:

- Complete document preparation and professional writing

- All application forms completed

- Embassy appointment booking and coordination

- Interview preparation with mock sessions and coaching

- Application submission management

- Process monitoring and regular updates

- Dedicated support until visa outcome

What's NOT Included:

- Visa application fees (paid to embassy)

- Translation services beyond our document writing

- Guarantee of visa approval (only refund guarantee if rejected unfairly)

- Services for appeals if visa rejected (separate service)

Your Obligations:

- Provide ALL requested information and documents promptly

- Provide COMPLETE and TRUTHFUL information - hiding anything voids guarantee

- Disclose ALL relevant circumstances (criminal record, previous rejections, etc.)

- Submit documents at least 2 weeks before desired embassy appointment date

- Attend your scheduled embassy appointment on time

- Follow our guidance throughout the process

- Respond to our communications quickly

Our Rights:

- Request additional information or documentation at any time

- Refuse to proceed if information is withheld or false

- Terminate service without refund if you violate terms

- Reschedule embassy appointment if needed for application quality

❓ Frequently Asked Questions:

What exactly do I need to do?

Just provide your information/documents and attend the embassy appointment. We handle everything else.

How long does the process take?

Typically 3-6 weeks from payment to embassy appointment. Add embassy processing time (varies by country).

Do you guarantee my visa will be approved?

No. But we refund you if rejected unfairly (not your fault). See guarantee terms above.

What if I miss my embassy appointment?

The guarantee does NOT apply. You forfeit the service with no refund.

Can you help if I was already rejected before?

Yes! We can assist with reapplication. Previous rejections don't disqualify you.

When should I submit my documents?

At least 2 weeks before your desired embassy appointment date.

What if the embassy requires additional documents?

We'll guide you on obtaining them and help present them properly.