University Admissions Concierge

🎯 Our Admission Guarantee:

We GUARANTEE you will receive admission to at least one university from the 3 universities we select and apply to on your behalf.

If you don't get accepted to at least one university, you choose:

1. 100% refund of the service fee, OR

2. Free repeat of the entire service for the next application cycle

This guarantee applies to the Concierge package.

💻 How The Service Works:

Complete Application Management:

1. Assessment: We conduct a comprehensive assessment of your academic profile, goals, and qualifications.

2. Strategy: We strategically select 3 universities where you have strong admission prospects (or work with your chosen 3).

3. Preparation: We prepare and professionally write all required application documents (statements, essays, etc.).

4. Management: We manage the full application submission process for all 3 universities.

5. Support: We provide ongoing support and communication until all admission results are received.

IELTS Course Included:

- This package includes access to our complete IELTS Success Foundation course to help you meet language requirements.

- Course access is view-only via Google Drive and follows standard course policies.

💰 Payment Policy:

Payment Requirements:

- Full payment required in advance before service begins

- Payment in your currency available (we accept multiple currencies)

- Installment options may be available through our payment providers at checkout

What's NOT Included in Service Price:

The following are YOUR responsibility and NOT included:

- University application fees (paid directly to universities)

- Visa application fees (this package does NOT include visa support)

- Accommodation costs (this package does NOT include accommodation support)

- Document translation services

- Courier/postal costs for physical documents

- English language test fees (IELTS, TOEFL, etc.)

- Transcript or diploma fees from your institutions

Your Payment Responsibility:

- All payment processing fees, currency conversion fees, and bank transfer fees.

- Mo-Way receives the displayed amount in Euro after all fees.

🔄 Refund Policy:

24-Hour Money-Back Guarantee:

- Full refund available if requested within 24 hours of payment

- Applies BEFORE service begins (before document collection, before assessment).

- Contact info@mo-way.com immediately

Urgent Service Exception:

- If you select "Urgent" service (delivery within 3-5 days), refund window is 60 minutes.

- Urgent processing begins within 1 hour of payment.

- By selecting "Urgent," you acknowledge the 60-minute window.

After Service Begins:

- No refunds once we've begun active work (document collection, assessment, writing).

- The only exception is a refund provided under our Admission Guarantee.

🎓 Admission Guarantee - Full Terms:

Our Commitment:

- We select 3 universities strategically (or use your 3) and prepare/submit complete applications.

- We guarantee acceptance to at least ONE university from these selections.

Guarantee Conditions - You Must:

- Provide complete, accurate, truthful information about your academic history and qualifications.

- Submit all requested documents within our specified deadlines.

- Disclose ANY circumstances that might affect applications (disciplinary issues, gaps in education, etc.).

- Follow our guidance and recommendations.

- Respond to communications within reasonable timeframes.

Guarantee Does NOT Apply If You:

- Provided incomplete, inaccurate, or false information.

- Failed to submit required documents within deadlines.

- Did not disclose relevant circumstances.

- Did not follow our guidance or instructions.

- Made unauthorized changes to applications.

- Failed to respond to communications in a timely manner.

📋 Service Terms:

What's Included:

- Everything explicitly listed in the service description.

- Full application management for 3 universities.

- Professional document preparation and writing.

- IELTS Success Foundation course access (view-only).

- Ongoing support until admission results are received.

What's NOT Included:

- Visa Support: This package does NOT include visa application support, document preparation, or interview coaching.

- Accommodation Support: This package does NOT include accommodation search or guidance.

- Any fees paid to third parties (universities, testing centers, etc.).

- Support after admission results are received.

Your Obligations:

- Provide all requested information and documents promptly.

- Respond to communications within specified timeframes.

- Disclose ALL relevant information (nothing hidden).

- Follow our professional guidance.

- Cooperate fully throughout the process.

Our Rights:

- Request additional information or documentation.

- Terminate service without refund if you violate terms or provide false information.

- Select universities based on our professional judgment (or accept your selections, as agreed).

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❓ Frequently Asked Questions:

What's the difference between Concierge and Ultimate?

Concierge includes application management and an admission guarantee. Ultimate includes everything in Concierge plus full visa and accommodation support.

Can I choose the 3 universities?

Yes, for the Concierge package, we can work with your 3 chosen universities or provide our recommendations.

What if I get rejected by all 3 universities?

You choose: a 100% refund of our service fee OR we repeat the entire service for you for free in the next application cycle.

How long does the process take?

Typically 3-6 months from start to admission results, depending on university deadlines.

Is IELTS preparation really included?

Yes! The IELTS Success Foundation course is included to support your application.

Ready to achieve your academic dreams? Select your package above and let's begin!

By purchasing, you acknowledge you've read all policies and guarantee terms, understand what's included/excluded (NO visa/accommodation support), and commit to full cooperation.